Unlock the Full Power of Your CCTV System
Your cameras already see everything — now it's time they understood it.
Opsivision transforms standard surveillance infrastructure into a smart decision-making engine. Our advanced features are designed to help retail teams understand customer behavior, detect critical risks, and optimize operations — all in one seamless platform.
From heatmaps to real-time safety alerts, discover how each feature brings you closer to safer, smarter retail spaces.
Customer Heatmap
Visualize the movement. Maximize the value.
Understanding how visitors navigate your retail space is key to designing an efficient, profitable layout. With Opsivision’s Customer Heatmap, you gain a dynamic visual representation of the areas that attract — and those that repel — foot traffic.
By analyzing movement patterns over time, you can reposition promotional displays, optimize signage, and reconfigure layouts based on real-world usage, not guesswork. Whether you're managing a flagship store or an entire shopping center, the heatmap helps you turn space into strategy.
Customer Flow Tracking
Map the journey. Improve the experience.
Do you know where your customers go after entering the mall? Do they visit anchor stores first, or explore leisure zones? Opsivision’s Customer Flow Tracking captures and analyzes visitor trajectories, from entrance to exit.
By identifying common paths, pauses, and bounce points, retail managers can improve signage, streamline navigation, and design smarter wayfinding systems. It’s not just about watching where people go — it’s about understanding why they go there, and helping them discover more along the way.
Peak Hour Detection
Be ready when it matters most.
Retail success depends on timing. With Peak Hour Detection, Opsivision allows you to track and anticipate moments of highest activity throughout the day, week, or season.
Use these insights to align your staffing, security, and cleaning schedules with real visitor behavior. Improve the timing of flash promotions, events, or food court launches. For malls, this means optimizing services during after-school peaks; for retail stores, it means knowing the power hours that drive revenue. No more guesswork — just better timing.
Gender Analysis
Know your audience. Adapt in real time.
Retail is all about relevance — and to be relevant, you need to understand who’s in front of you. Opsivision’s Gender Analysis estimates the gender distribution of your visitors throughout the day, enabling dynamic adaptation of messaging, screen content, and promotional offers.
Whether you're tailoring digital signage in real time or adjusting the tenant mix across zones, knowing your audience helps you deliver experiences that resonate. With complete respect for privacy, our solution gives you the insight to market smarter — and serve better.
Age Group Detection
Different customers. Different expectations.
A child doesn’t interact with a mall like a teenager, nor does a senior shop like a young adult. Age Group Detection allows you to better understand the composition of your visitors throughout the day and week.
From adapting music playlists to optimizing advertising zones and events, this data helps align the environment to the people in it. For example, if your Saturday mornings are mostly visited by families, and your evenings by young professionals, your communication and layout can evolve accordingly. It’s about turning visibility into adaptability.
Fire Detection
Immediate alerts. Instant response.
Fire risks can escalate in seconds. Opsivision’s AI-powered Fire Detection monitors your video streams continuously to identify early signs of smoke or flame — and sends alerts before damage spreads or danger escalates.
Unlike traditional detectors, our solution doesn’t rely on heat or smoke reaching a ceiling sensor. It watches your space from multiple angles, across large zones, and reacts in real time. For retailers, this means safer stockrooms, protected assets, and peace of mind — even in complex layouts or open environments.
Panic Behavior Detection
Crowd insight that protects.
What happens when a crowd moves too fast, too erratically, or in an unusual direction? With Panic Behavior Detection, Opsivision analyzes patterns of collective behavior to identify potential emergency situations before they spiral out of control.
This includes sudden dispersions, clustering, or rapid movement — all of which may signal distress, aggression, or danger. In high-traffic environments like malls or stations, this early warning system becomes a critical tool for first responders and safety teams. It’s not just security — it’s situational awareness.
Turn insights into action.
Start transforming your retail space today with smart, reliable, and future-ready video intelligence tools.
Make better decisions. Improve safety. Enhance customer experience.