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Website privacy

Privacy notice

Scope and contact

This notice concerns the Opsivision website and enquiries sent through it. For privacy questions, contact info@opsivision.ai. The organisation responsible for this website is OPSIVISION.AI, LDA, Estrada Transversal, Nº 1, 9940-335 São Roque do Pico, Pico Island, Azores, Portugal.

Enquiry information

The contact form requests your name, work email, company or property and enquiry type. You may also provide a phone number and a message. Please avoid including sensitive information or footage of identifiable visitors in your message.

Purpose and legal basis

We use your enquiry details to respond to your requested business enquiry, discuss relevant capabilities or a potential project, and provide relevant, proportionate follow-up. Our legal basis for this limited purpose is our legitimate interest in handling requested business communications (Article 6(1)(f) GDPR). We do not use your enquiry as permission for unrelated marketing. The form requests contact; it does not book a meeting.

You may object to this processing on grounds relating to your particular situation by contacting info@opsivision.ai. We will assess your objection under the applicable data-protection rules. This legal basis applies to website enquiries, not to camera analytics or advertising tracking.

Providers and retention

We use Odoo to host this website, handle contact forms and provide email services for info@opsivision.ai. Opsivision does not sell your enquiry data. Service providers may process information needed to operate these services. Odoo describes its hosting, subprocessors and international-access safeguards in its privacy policy. Contact us for questions about the processing arrangements applicable to your enquiry.

Our enquiry-retention policy: non-customer enquiries and related correspondence are to be retained for up to 12 months after the last meaningful contact, and deleted sooner where they are no longer necessary. Gil Simas is responsible for the monthly enquiry-retention review. Records necessary for a customer contract, legal obligation or legal claim are subject to separate, documented requirements and review dates.

Cookies and similar technologies

Google Analytics, Meta Pixel and LinkedIn Insight Tag are not currently enabled. If optional analytics or advertising technologies are introduced, this notice and the applicable consent choices will be updated before activation. Video demonstrations are provided as links to YouTube; the external service is opened only when you follow the link. You can manage stored cookies through your browser settings. This notice does not claim that the website is cookie-free.

Your rights

Depending on the circumstances, GDPR provides rights of access, correction, erasure, restriction, objection and data portability. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may also complain to a supervisory authority. Contact info@opsivision.ai to raise a privacy question or request. In Portugal, you may lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD). You may also contact the supervisory authority in the EU country where you live, work or where an alleged infringement occurred.

Read the EU’s guidance on data protection and individual rights.

Camera analytics is a separate context

According to Opsivision’s current product description, cross-camera Re-ID is limited to a single visit or session for flow estimation; people are not linked across separate visits or days. The commercial architecture describes local video processing with generated metadata sent to the online platform. Each property needs its own assessment and visitor information, with defined roles, access, retention and safeguards. Same-session matching may involve personal data and is not covered by the website-enquiry legal basis.

EDPB guidance on processing data through video devices.

Questions about privacy?

Email info@opsivision.ai or call +32 472 68 99 28.